The science of leading fully charged
Grounded in decades of leadership and human performance expertise, we build the capacity that allows leaders to access their brilliance consistently.
FLAIR focuses on the conditions that allow leaders to be fully expressed.
Leadership today demands more than experience or skill. It requires sound judgment, emotional range and strategic clarity, delivered consistently in complex, high-pressure environments.
Leadership performance isn't just mindset and skill. It's physiology: energy regulation, stress tolerance, recovery and cognitive load.
FLAIR builds the physiological capacity that shapes performance. Allowing leaders to not only understand what makes them brilliant, but to fully express it.
This work is grounded in science and refined through decades of experience supporting 2500+ leaders in demanding roles.
A different way of working with performance.
Most leadership development focuses on adding more. More skills. More frameworks. More insight.
FLAIR takes a different view.
At senior levels, capability is rarely the constraint. Performance is shaped by whether leaders can access that capability as demands increase.
By working with energy, stress tolerance, recovery and cognitive load, we help leaders to cope at key moments and stay effective under pressure.
This is capacity. The ability to stay clear, decide well and lead with confidence when it matters most. FLAIR builds it.
Who we work with
Leaders in demanding roles who want to understand what’s driving performance variability, and build the capacity to be at their best consistently.
Executive Leadership
Teams operating at a high level. We work on how each person contributes, where friction builds, and what allows the group to sustain capacity and performance.
Leadership Teams
FLAIR works with all leaders, but we have developed particular expertise with senior women. Female biology presents unique demands on energy, stress and recovery. We have been working with women at this level for over a decade.
Female Leaders
“The results were remarkable. Leaders reported greater energy, clarity, and confidence, with overwhelming tasks becoming manageable.
We observed a clear productivity uplift and the whole team’s resilience was strengthened”
— Zoe Dunbar, Country ManagerWhat Companies & Leaders Say
“I had my resignation letter written. Six months later, I'm performing at my best and leading with clarity and confidence.”
— Charlotte, Finance Director“Before FLAIR, I was holding it together at work but collapsing at home. Within six months, I had regained my leadership energy. Twelve months later, I received national recognition at industry awards.”
— Victoria Harvey-JonesThe expertise behind FLAIR
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Liz Sergeant
FOUNDER & CEO
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Lucy Turner
CO-FOUNDER & CCO
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Caroline Keatinge
COO
FLAIR is led by Liz Sergeant alongside co-founder Lucy Turner and COO Caroline Keatinge.
Liz brings over a decade of direct work with senior leaders, applying physiological science to leadership performance in real-world conditions. Lucy brings more than 20 years of commercial leadership experience, including multiple business exits. Caroline brings a 20-year career in commercial and consumer banking, alongside an MBA from INSEAD.
This is a founding team shaped by senior responsibility, decision-making under pressure and performance at scale.
FLAIR’s programmes are delivered through a Dual Performance Team – leadership coaches and performance practitioners selected for their experience at, or alongside, executive level. Every engagement is human-led and built around the individual.
The next evolution.
FLAIR GenM is where our work is heading. Technology that elevates performance in real-time – anticipating shifts in energy, stress and cognitive capacity – helping leaders stay in their most impactful state.
Human expertise when depth is needed. Intelligent support in the moments between.
Currently in beta. Human-led partnership remains central.
Exceptional leadership is not created through instruction alone.
It emerges when leaders have the capacity to think clearly, decide well and lead with confidence.
FLAIR creates that capacity.
Get in touch
If you’re responsible for leadership performance and want to strengthen how leaders show up, think and lead, we’d welcome a conversation.
Use the form below to get in touch. A member of the FLAIR team will respond directly. We can’t wait to hear from you!